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Terms & Conditions

Effective Date: 12/5/2024

At Knight Scoops, your privacy is important to us. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and the choices you have regarding your information when you visit our website knightscoops.com ("Site") and use our pet waste management services ("Services").

By using our Site and Services, you consent to the collection and use of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us directly, as well as information collected automatically when you use our Site.

Personal Information You Provide:

  • Contact Information: When you register for an account, request a quote, or contact us for more information, we collect your name, email address, phone number, billing information, and address.

  • Payment Information: We collect payment details (e.g., credit card number) when you make a payment for our Services, though payment processing is handled by third-party services.

  • Service Requests: We collect information related to the pet waste management services you request, including your property details, number of pets, and any other specifics necessary to fulfill our services.

Automatically Collected Information:

  • Cookies and Tracking Technologies: We use cookies and other tracking technologies (such as web beacons) to collect data about your browsing activities, including your IP address, browser type, and time spent on the Site.

  • Usage Data: We collect information about your interactions with our Site, such as pages visited, features used, and actions taken.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services.

  • Process payments and manage billing.

  • Communicate with you regarding your account, service requests, and inquiries.

  • Send promotional offers, newsletters, or other marketing communications if you opt-in (you can opt-out at any time).

  • Analyze Site usage to enhance user experience and optimize our services.

  • Comply with legal obligations and resolve disputes.

3. How We Share Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your personal information with third-party service providers who help us operate the Site, process payments, or deliver our services. These providers are required to maintain the confidentiality of your information.

  • Legal Requirements: We may disclose your personal information if required by law, such as to comply with a subpoena or other legal process, or to protect the rights, property, and safety of our business, employees, customers, or others.

  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal data we hold about you.

  • Correction: You may request to correct or update any inaccurate or incomplete information.

  • Deletion: You can request that we delete your personal data, subject to certain exceptions.

  • Opt-out: You can opt out of receiving promotional emails by following the unsubscribe instructions in the email or contacting us directly.

  • Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

 

6. Cookies and Tracking Technologies

We use cookies to enhance your user experience on our Site. Cookies are small files stored on your device that help us remember your preferences and track your use of the Site. You can control cookie settings through your browser, but disabling cookies may impact your experience on our Site.

For more information about the types of cookies we use and how to manage them, please refer to our Cookie Policy.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our Site and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top of this policy will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Knight Scoops

thepoopscoopingknight@gmail.com

302-213-0569

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